RETURN POLICY

Product Quality Issues:

In the case of issues related to misprinting or damaged or defective items sent to the customer, it must be communicated to Uplexy within 2 days upon the delivery of the product. For items lost in shipment, claims, if any, must be communicated no more than 3 days after the delivery date.

In order to raise a replacement request, send us a picture of the broken product along with the original packaging in which the product was received by the customer, showing the shipping label and the customer details on it clearly for verification.

SHIPPING

All orders are subject to product disposal. If an item in your order is unobtainable, we will ship you the part of your order that is available. When that item becomes available, we will ship you the rest of your order. Shipping costs for your order are non-refundable and are based on the weight of the items you order and your location. The date of delivery for your order may vary due to carrier shipping practices, delivery location, method of delivery and the quantity of items ordered, and in addition your order may be delivered in different shipments. Additional shipping charges may apply depending on your place and the size of your order. You are accountable for all taxes applicable to the delivery of your order, including sales tax, value added tax, custom duties and excise duties. If there is any destruction to the items that you ordered on delivery, you must contact us within 5 days from receipt of your order.